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Let us be your web designer besties!

Support plans are the next step after we wrap up your website design, it’s like having me and my team as a permanent(ish) part of your team.

This is for ongoing website support to help you continue to grow your business, get better results from your store, and take some of the stress off of your plate!

Includes:

  • Email support within 24-48 hours not including weekends and holidays

  • Design and layout changes

  • Adding new pages, blog posts, and product listings

  • Tech support (aka fix this I broke it!)

  • Implementing new features and plugins

  • Connecting programs to website (example: connecting new email provider)

  • Graphic design for marketing materials or sales campaigns

  • Monthly check-in by email to see if you need anything

Does not include:

  • Brand design or logo design

  • Setting up third—party software (We’ll connect your new email provider but you have to set it up.)

  • Tech support outside of website platforms (Example – We don’t offer tutorials for social media beyond how it works with your website)

  • Copywriting of any sort. We’ll make it look pretty, but don’t count on us to tell you the right words or spot the typos.

  • Keyword Research – If you need help with SEO we have another package for that, just let me know.

You are able to cancel at anytime. Additional hours are charged at $115 per hour, pre-approval required. Monthly hours do not rollover month to month, and we do check in with you half way through to help get your time used up.

RESERVED HOURS

Best for shop owners who have ongoing promotions, add new listings often, and don’t want to worry about web-related problems. Includes off-site monthly back-ups and monitoring. 

2 hr per month – $230 / 4 hrs per month – $460

PRE-PAY AS NEEDED

Best for shop owners who have a to-do list to tackle and need help getting it done, or if you have shop that tends to be busy seasonal. Gives you peace of mind to have someone in your back pocket.

Hours expire after one year – $575

GET IN TOUCH

Need to ask a few questions? We’d love to hear from you! If you are wanting to chat about design your custom site, please use our contact form.

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